PRIVACY POLICY
This privacy policy (“Policy”) describes how THE IT VA PTY LTD (“ITVA”, “we”, “us” or “our”) collects, uses, and shares personal information of visitors and users of our website, landing pages, forms, and marketing platforms (the “Site”). This Policy also applies to any of our other websites or digital assets that post this Policy. This Policy does not apply to websites that post different privacy statements.
WHAT WE COLLECT
We collect information about you in several ways:
Information You Give Us:
We may collect your name, business name, postal address, email address, phone number, job title, company information, login credentials, and other information you directly provide to us through our Site, forms, surveys, or communications.
Information We Get From Others:
We may receive information about you from other sources, including third-party business directories, social media platforms, referral partners, or marketing systems. We may combine this information with information collected directly from you.
Information Automatically Collected:
When you visit our website or digital assets, we may automatically log information about you and your devices. For example, we may collect IP address, browser type and version, device type, operating system, pages viewed, time spent on pages, referral source, and interactions on the Site.
We may use cookies to improve your experience. Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted) to personalise and improve your experience.
We also use tracking pixels and analytics tools such as Google Analytics, Meta (Facebook) Pixel, and LinkedIn Insight Tag to measure website traffic, understand usage patterns, and optimise marketing campaigns. These tools may also be used for remarketing and targeted advertising.
USE OF PERSONAL INFORMATION
• We use your personal information for purposes including:
• Operating, maintaining, and improving our Site, services, and systems.
• Responding to questions, enquiries, and providing customer support.
• Sending confirmations, invoices, technical notices, updates, and administrative messages.
• Communicating about promotions, events, webinars, and other updates about our services and those of selected partners.
• Linking or combining information with other personal information.
• Preventing and investigating fraud or unauthorised activity.
• Providing the services you request.
SHARING OF PERSONAL INFORMATION
We may share personal information as follows:
• With your consent: For example, you may allow us to share information with partners for marketing purposes.
• Business deals: Personal information may be shared during mergers, acquisitions, financing, or sale of assets.
• Legal, protection, and safety purposes: We may share information to comply with laws, respond to legal requests, protect our rights and property, or in emergencies.
• Service providers: We may share information with those who perform work on our behalf, such as email/SMS providers, cloud storage, and marketing analytics.
• Aggregated or anonymised data: We may share non-identifiable data for research or marketing purposes.
INFORMATION CHOICES AND CHANGES
Marketing emails include instructions on how to opt out. If you opt out, we may still send non-marketing communications related to your account or our services.
You may contact us to request changes to your personal information, update contact preferences, or withdraw consent for sharing with third parties.
Most browsers allow you to remove or reject cookies. Disabling cookies may affect your experience on our Site.
CONTACT INFORMATION
We welcome your comments or questions about this privacy policy.
You may also contact us at our address:
Email: [email protected]
THE IT VA PTY LTD
16 Ross Street, North Curl Curl,
NSW, 2099,
Australia
CHANGES TO THIS PRIVACY POLICY
We may change this privacy policy. If we make any changes, we will change
the Last Updated date below.
The ITVA – Privacy Policy
Last updated March 04, 2026